Emails have been used for a long time in customer service. They’re an easy ...

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Social media is huge. Facebook alone hosts over a quarter of the world’s population. ...

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Phone support as a method of customer service has been gradually decreasing over the ...

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eCommerce has taken the world by a storm. It’s estimated that eCommerce sales will ...

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There’s a lot of information out there on how to provide good customer service. ...

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